Coverart for item
The Resource De-escalate : how to calm an angry person in 90 seconds or less, Douglas E. Noll, JD, MA

De-escalate : how to calm an angry person in 90 seconds or less, Douglas E. Noll, JD, MA

Label
De-escalate : how to calm an angry person in 90 seconds or less
Title
De-escalate
Title remainder
how to calm an angry person in 90 seconds or less
Statement of responsibility
Douglas E. Noll, JD, MA
Creator
Author
Subject
Language
eng
Summary
"Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in ninety seconds or less with this proven and accessible peacekeeping method by self-described "lawyer turned peacemaker" Douglas E. Noll. We live in an increasingly divided world and most of us have encountered our fair share of aggressive people and difficult confrontations. Fortunately, we now have the tools to become peacemakers and transform emotionally volatile situations and hurt feelings to calm, non-aggressive ones. Tested on prison inmates, De-Escalate offers a new set of social listening and communication skills, based on the latest findings in neuroscience and meditation. Along with practical exercises and scenario-based examples, each chapter focuses on specific themes, such as dealing with emotionally charged teenagers and frustrated coworkers. Additionally, Noll shares practical tips on how to be civil in an uncivil society. With De-Escalate, we can bring peace to all facets of life, cultivate healthier relationships, and participate in creating a more caring and compassionate future for us all"--
Assigning source
Provided by publisher
Cataloging source
DLC
http://library.link/vocab/creatorDate
1950-
http://library.link/vocab/creatorName
Noll, Douglas
Illustrations
illustrations
Index
index present
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/subjectName
  • Anger
  • Interpersonal relations
  • Interpersonal communication
  • Conflict management
  • Psychology
Target audience
general
Label
De-escalate : how to calm an angry person in 90 seconds or less, Douglas E. Noll, JD, MA
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Dimensions
22 cm
Edition
First Atria Paperback/Beyond Words edition.
Extent
xxvii, 228 pages
Isbn
9781582706559
Isbn Type
(paperback)
Lccn
2017015967
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
Ownership
*
System control number
(CaOWLBI)pr01284060
Label
De-escalate : how to calm an angry person in 90 seconds or less, Douglas E. Noll, JD, MA
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Dimensions
22 cm
Edition
First Atria Paperback/Beyond Words edition.
Extent
xxvii, 228 pages
Isbn
9781582706559
Isbn Type
(paperback)
Lccn
2017015967
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
Ownership
*
System control number
(CaOWLBI)pr01284060

Library Locations

    • Bathurst Clark Resource LibraryBorrow it
      900 Clark Avenue West, Vaughan, ON, L4J 8C1, CA
      43.803234 -79.452439
    • Maple LibraryBorrow it
      10190 Keele Street, Maple, ON, L6A 1G3, CA
      43.859634 -79.513660
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